Helix Sport

Helix Sport is about providing an awesome first class service to the community. We want to bring people from all ranges of abilities together, whether you’re just starting out and wanting to dip your toes into the water (pun intended) or you’re a seasoned athlete looking for that extra piece of kit to add to your arsenal.
 
HAVE YOU GOT AWESOME RUNNING THROUGH YOUR DNA?

HELIX RECRUITMENT

AVAILABLE POSITIONS
STORE MANAGER

Skills required

  • Retail management experience
  • Confident, driven and enthusiastic leader who can build positive relationships with customers
  • The ability to lead and motivate a team
  • Excellent communication skills
  • The ability to work under pressure and make good decisions
  • The ability to handle challenging situations
  • Budget management and sales analysis

What you’ll do

Your main focus is on ensuring excellent customer service is delivered by the team and that the store achieves sales targets.

  • Ensure exceptional customer service on the shop floor, workshop and online are delivered by the team
  • Lead, motivate and develop the store team including staff training
  • Manage staff rotas
  • Ensure store merchandising and housekeeping is kept to high retail standards
  • Increase sales and profitability and manage budgets and costs
  • Deal with queries, complaints and feedback from customers
  • Key holder
  • Reconcile the till
  • Support Helix Sport by contributing ideas on how we develop
  • Be an ambassador for Helix Sport

Salary

Competitive salary and benefits package

Working Hours & Patterns

We are looking for full time and part time staff, working up to 40 hours a week, including late closing time, weekends and bank holidays.

SALES ASSISTANTS

Skills required

  • Awesome, confident customer service skills
  • Excellent communication skills
  • Positive, helpful and flexible approach
  • Comprehensive product knowledge (training will be given)
  • An eye for detail
  • Enthusiastic and friendly
  • Computer literate

What you’ll do

Your main focus is on supporting customers in store and keeping the store merchandised

  • Welcome and advise customers on product selection, resolving their queries
  • Process orders and transactions accurately and efficiently
  • Merchandise the store to exceptional standards
  • Update window displays
  • Publish product reviews online
  • Book in stock
  • Potentially host runs / cycle rides
  • Respond to customers via the web and social media
  • Attend off-site events
  • Support Helix Support by contributing ideas on how we develop
  • Be an ambassador for Helix Sport

Salary

Competitive salary and benefits package

Working Hours & Patterns

We are looking for full time and part time staff, working upto 40 hours a week, including late closing time, weekends and bank holidays.

CYCLE TECHNICIAN

Skills required

  • Minimum Cytech Level 2, ideally, Level 3
  • Good organisation, communications and literacy skills
  • Awesome customer service
  • Excellent understanding of cycle components and technologies
  • Attention to detail
  • Self motivated and uses initiative but also works well in a team
  • Computer literate

 

What you’ll do

Your main focus is to build, service and repair bikes.

  • Keep customers up to date with progress
  • Maintain and grow your knowledge alongside product development
  • Estimate and quote for the cost of repairs
  • Maintain consistently high standards during bike PDI, build, repair, service and safety checks
  • Maintain an efficient, productive and safe workshop area
  • Accurately maintain service records and paperwork and manage the workshop diary
  • Manage the stock of parts and accessories for the workshop
  • Develop and continually improve store and workshop processes
  • Support the store team with serving customers, general merchandising and housekeeping
  • Attend off-site events to deliver event service packages
  • Be an ambassador for Helix Sport

Salary

Competitive salary and benefits

Working Hours & Patterns

We are looking for full time and part time staff, working upto 40 hours a week, including late closing time, weekends and bank holidays.

Simply click the apply button below and email us with your CV and which job your interested in and we’ll get back to you as soon as we can!

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